Privacy Policy
Effective Date: May 10, 2026
Welcome to MyBackgroundChecker. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal information provided by users during account registration.
- Payment and billing related information processed through secure third-party payment providers.
- Information voluntarily submitted for generating reports or using our services.
- Technical information such as IP address, browser type, device information, cookies, and usage activity.
2. How We Use Your Information
We use collected information to:
- Provide and improve our services.
- Generate reports requested by users.
- Maintain account access and customer support.
- Process payments and subscriptions.
- Prevent fraud, abuse, unauthorized access, or misuse of our platform.
- Comply with legal obligations and security requirements.
3. Report Availability & User Responsibility
Generated reports are made available through the user dashboard/account panel. Users are responsible for downloading and saving their reports after generation.
MyBackgroundChecker does not guarantee permanent storage or email delivery of generated reports unless specifically stated.
Users are encouraged to save copies of all reports immediately after access.
4. Payments, Refunds & Subscription Terms
By purchasing any report or subscription, users agree to our billing terms.
- Charges may appear under our authorized billing descriptor.
- Subscription plans may renew automatically unless canceled before the renewal date.
- Refund requests are reviewed on a case-by-case basis.
- Refund approval is not guaranteed for completed or successfully processed services.
- Technical issues, failed report generation, or duplicate charges may be reviewed by our billing team for possible resolution.
We reserve the right to deny refund requests where services have already been accessed, generated, downloaded, or used.
5. Third-Party Services
Our services may integrate with or rely on third-party platforms, tools, payment gateways, analytics providers, or social media platforms.
We are not responsible for the privacy practices, content, or policies of third-party services.
6. Data Security
We implement commercially reasonable security measures designed to protect user information against unauthorized access, alteration, disclosure, or destruction.
However, no online platform or internet transmission can be guaranteed to be 100% secure.
7. Limitation of Liability
MyBackgroundChecker provides reports and related services on an "as available" and "as is" basis.
We do not guarantee:
- Continuous availability of reports.
- Permanent storage of generated files.
- Accuracy or completeness of third-party sourced information.
- Compatibility with every device, browser, or platform.
Users acknowledge that temporary interruptions, technical limitations, or access issues may occur.
To the maximum extent permitted by law, MyBackgroundChecker shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our services.
8. Account Access & Suspension
We reserve the right to restrict, suspend, or terminate access to accounts that:
- Violate our terms.
- Engage in abusive, fraudulent, or suspicious activity.
- Attempt unauthorized system access.
- Misuse payment systems or chargeback mechanisms.
9. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
- Improve user experience.
- Analyze website traffic.
- Remember preferences and sessions.
- Enhance service performance.
Users may disable cookies through browser settings, though certain features may not function properly.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
11. Changes to This Policy
We may update or modify this Privacy Policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the updated policy.
12. Contact Information
For questions, billing concerns, or support requests, users may contact our support team through the official website contact methods.
13. Acceptance of Policy
By using this website, creating an account, purchasing services, or accessing reports, you acknowledge that you have read, understood, and agreed to this Privacy Policy and our Terms of Service.